SMA Crown Confidential:
Our News and Updates

At the heart of SMA Crown Confidential resides a symbol of profound significance - the Ears of Rye Diadem . This exquisite piece of Imperial Russian jewellery represents far more than precious metals and gemstones. It embodies the very essence of our core values and of what our Digital Confidantes offer to our distinguished clients: illumination, clarity, precision, and the revelation of what lies beneath complexity. SMA Crown Confidential  creates bespoke AI Personal Assi

In March 2025, while working on the  BCS-As  (Bespoke Customer Service Agents) as a part of the Be Customer Smart portfolio for luxury hotels I realised that AI Agents can be created to resemble some well-known movie or book characters such as, for example,  Mr. Carson  (Downton Abbey), or Ksenia Baskakova ( Гостиница Россия  TV series). For, they are not only impeccable in what they do or how they serve, but also unforgettable and so attractive in their uniqueness. Real pers